With over 30 years in UK hospitality I started working in franchising in 2004 and have experience of the full life cycle of a franchisee having worked in Costa Coffee, Boparan Restaurant Group and YO! Group since then.
One role that massively shaped my thinking and way of working, was that of Business Change Manager, it truly helped understand how decisions can impact people where you least expect it and more importantly how people react to change and how you can help them through this change – a valuable experience for this role.
I’m delighted to be part of Partnerwise Franchise as I love focusing on the consumer offer being delivered in the right way, in the right environment with the right partner.
Outside of work I have a love of sport and have made the transition from playing or coaching to more gentle activities such as walking and yoga with the occasional bike ride thrown in. I love seeing new places, whether here in the UK or further afield and equally happy in the garden or local pub with family or friends, never far from food and a beer”